Frequently Asked Questions • Easter 2016
FREQUENTLY ASKED QUESTIONS
What can I expect during an easter experience?
A comfortable seat in a beautifully prepared auditorium. Enjoy a 70 minute easter service, experience a journey from Lost to Found, from Brokenness to Wholeness … from Despair to Hope.
At the same time “KIDS BLAST LIVE” will be hosted for Kids K-5. A high octane experience, with large group games, prizes for everyone, competition, puppets, creative demonstrations.
How do I reserve my free tickets?
You can either visit the Box Office at our campus lobbies on Sundays during service, or you can reserve your tickets online. It’s so easy!
Why is this a ticketed event?
We want you to have an incredible easter experience by ensuring you have a seat and parking. We have created 14 experiences over 3 days at 2 locations to help you choose the one that best suits you.
Is there assigned seating?
All tickets are general admission. Seating is based on first come, first serve.
Do I need a receipt or physical ticket on the day?
On event day, bring your tickets in electronic or printed form. If you booked your tickets online, you will receive an email confirmation. At the Box Office you will be given a printed version.
What if I loose my ticket?
You can locate your tickets on the confirmation email attachment, in the Eventbrite app, or by logging in to the Eventbrite website. For help, click here. You can also visit the BOX OFFICE on the day where you can receive help (just ensure you come a little earlier!)
What about children nursery through Pre-K age?
We have prepared a safe and loving environment for them during all easter services. Children will hear the Easter story and celebrate Jesus’ resurrection in age appropriate experiences.
Do I need to reserve a free ticket for my child?
Yes, please. We would love to be ready and prepared to help them have a great experience too! You can reserve their ticket the same way you reserved yours.
Where do I check my child in?
We recommend you arrive 20 minutes early, so that you can park, check your kids in, make your way to the main auditorium and get your seat. There will be greeters and signage helping you find your way.
What about students?
Our middle & high school students are part of the main experience. There will be some fun connecting opportunities for them on the day.
Will there be refreshments?
Both campuses have Starbucks cafes where you can enjoy a light snack and your favorite Starbucks drink!
Will there be ASL interpreted services?
Yes, the following two services at the TFHChili location (715 Paul Road).
Saturday March 26, 6pm & Sunday March 27 at 10am.
Please join is in the front left side of the main auditorium.